Privacy Policy

1. About This Policy

Your privacy matters to us. This policy explains, in plain English, what information 8K IPTV UK Provider collects when you visit 8kiptvukprovider.com or sign up for our IPTV service, how that information is used, who it may be shared with, and the rights you have over your own data. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. The Information We Collect

Depending on how you interact with our website and service, we may collect:

• Account details — name, email address, and the contact method (e.g. WhatsApp number) you use to reach us.
• Payment details — processed by our payment partners; we do not store full card numbers on our servers.
• Technical data — IP address, browser, device type, operating system, time-zone, and basic interaction logs.
• Support correspondence — the content of any messages you send to our team.
• Cookie data — small files stored on your device for analytics and remembering preferences. See section 7 below.

3. Why We Process It

We only use your data when we have a clear, lawful reason. Specifically, to:

• Create and operate your subscription account.
• Process payments, send activation emails, and handle renewals.
• Provide technical and customer support when you ask for it.
• Detect and prevent fraud, chargeback abuse, or unauthorised account sharing.
• Improve our channel lineup, infrastructure, and overall service quality.
• Send service updates and (only with your consent) occasional marketing offers.
• Meet our legal and tax obligations.

4. Who We Share Information With

We do not sell your personal data. Full stop. The only third parties who may receive certain information are:

• Payment processors (such as Stripe, PayPal, or other regional providers) for handling transactions.
• Hosting and infrastructure providers that operate our servers.
• Email and messaging tools used to send activation details and reply to support requests.
• Regulators or authorities, only where the law requires us to disclose information.

5. How Long We Keep Your Data

We hold on to your account data while your subscription is active and for a reasonable period afterwards (typically up to 24 months) so we can deal with billing queries, refund disputes, or legal matters. Logs and technical data are usually retained for shorter periods. After these timeframes, your data is deleted or anonymised.

6. Your Rights

Under UK GDPR you can:

• Ask for a copy of the personal data we hold about you.
• Request correction of anything inaccurate or out-of-date.
• Ask us to erase your data (subject to limited exceptions, such as legal obligations).
• Object to certain uses of your data, including direct marketing.
• Request that your data be transferred to another provider.
• Withdraw any consent you previously gave us.

To exercise any of these rights, contact us through the contact page. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

7. Cookies

Our website uses a small number of cookies to keep things working smoothly, remember your preferences, and understand how people use the site. You can disable cookies in your browser settings at any time; the site will still work, but a few personalised features may not function as expected.

8. Keeping Your Data Safe

We use HTTPS encryption across the website, restrict server access to authorised team members, and review our security setup regularly. No online service can promise to be 100% impenetrable, but we take reasonable steps to protect what you share with us.

9. Children

Our service is intended for adults. We do not knowingly collect data from anyone under 18 (or the age of digital consent in their country). If you believe a minor has signed up, please contact us so we can remove the account.

10. Updates to This Policy

We may revise this Privacy Policy when our practices change or new laws come into force. The latest version will always be on this page with the “Last updated” date refreshed.

11. Contact

For any privacy-related questions, write to us via the contact page or message +44 7723 346587 on WhatsApp.